DHAGA — WOVEN IN TRADITION. STYLED FOR TODAY.

DHAGA CUSTOMER CARE

Payment Policy

Brand: DHAGA
Tagline: Woven in Tradition. Styled for Today.

30% Advance Payment

A 30% advance payment of the total order value is required to confirm an order. Order processing begins after DHAGA has received and verified the advance payment. Customers may be asked to provide a payment receipt or transaction reference.

Remaining 70% Payment on Delivery

The remaining 70% of the total order value is due when the order is delivered. Customers pay the outstanding balance to the delivery representative when receiving their order.

  • 30% advance: paid to confirm the order.
  • 70% remaining balance: paid upon delivery.

Order Confirmation and Payment Method

An order is not confirmed merely by adding products to the cart, submitting details, or opening WhatsApp. DHAGA confirms the order after the advance payment is received and verified. This website does not collect payments or provide an online payment gateway. The customer and DHAGA coordinate the advance using a payment method confirmed by DHAGA.

Delivery and Failed Deliveries

Provide accurate contact and delivery details and ensure someone is available to receive the order and pay the remaining balance. If delivery fails or an order is refused, DHAGA will contact the customer to determine the next steps under the Shipping Policy, Cancellation and Refund Policy, and applicable laws.

Cancellations and Refunds

Cancellation requests and eligible refunds are handled according to the Cancellation and Refund Policy and applicable consumer-protection laws. Any eligible advance refund is processed in accordance with the applicable policy and legal requirements.

Contact Us

For payment-related questions, contact DHAGA:

DHAGA — Woven in Tradition. Styled for Today.