Shipping Policy

1. Order Processing

At DHAGA, we carefully prepare every order to ensure a smooth shopping experience. Orders are processed after the order details have been confirmed. Processing times may vary depending on product availability, order volume, and other circumstances.

2. Shipping Locations

We currently accept orders for delivery within India, subject to serviceability at the customer's location.

3. Shipping Charges

The current standard shipping charge displayed on this website is a flat ₹50 per order, regardless of delivery distance. Any applicable change, promotion, or special shipping condition will be communicated before the order is confirmed.

4. Estimated Delivery Time

Delivery timelines depend on the customer's location, courier availability, and order processing time. An estimated delivery timeframe will be communicated wherever possible. Delays may occur due to weather, courier disruptions, public holidays, or other unforeseen circumstances.

5. Order Confirmation

After placing an order through our website, customers may be redirected to WhatsApp to confirm their order details. An order should not be considered confirmed until DHAGA has acknowledged it.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery addresses, PIN codes, and contact information. Incorrect or incomplete details may result in delivery delays or failed delivery attempts.

7. Damaged, Missing, or Incorrect Products

If you receive a damaged, missing, or incorrect item, please contact us as soon as possible with your order details and clear photographs of the product and packaging. We will review the issue and communicate the appropriate resolution.

8. Delivery Delays

DHAGA will make reasonable efforts to coordinate delivery. However, we cannot guarantee delivery on an exact date unless expressly confirmed.

9. Contact Us

For shipping-related questions, order updates, or delivery assistance, contact us on WhatsApp at +91 9783412114 or Instagram at @dhagaclothing.in.

We appreciate your trust in DHAGA.